Mining and mineral processing operations depend heavily on slurry pumps for the hydraulic transportation of solids. These pumps operate under harsh conditions that place extreme stress on the pumps. Frequent pump failures not only disrupt operations but can also lead to significant financial losses. The challenges are further compounded by remote and often isolated locations of mines, coupled with shortage of skilled labour, and the necessity for continuous performance despite varying ore conditions. The rise of digitalisation technologies provides a strategic solution to these industry-wide issues. This paper explores the remote monitoring of slurry pumps through advanced digital tools, technologies, and expert services that enable continuous tracking of pump condition and performance. Pumps Condition Monitoring Service (PCMS) is introduced as a practical and scalable entry point into pump digitalisation, demonstrating how real-time data, wireless sensors, cloud-based platforms, and expert-driven analysis can transform pump maintenance from reactive to proactive. Illustrative case studies from copper, iron, and steel operations highlight the tangible benefits of this approach, including improved reliability, reduced downtime, and more efficient maintenance planning. The paper also presents insights from monitoring 46 pumps globally over a one-year period, summarising common faults, alarms, corrective actions, challenges, and key lessons learned. These findings demonstrate how digital solutions not only enhance pump performance and reliability but also contribute to operational efficiency and cost reduction across mining sites. Through these results, the paper underscores the critical role of digitalisation and remote monitoring in modernising pump maintenance practices and building more resilient, sustainable mining operations.