To gain further understanding of the operating efficiency of the BHP Slab and Plate Products Division (SPPD) RH vacuum degasser, physical and mathematical model studies of the process have been undertaken. The purpose was to investigate how the various process parameters affect the liquid circulation rate, to visualise the flow patterns, and to identify and eliminate the cause of localised wear in the downleg. In the physical model mixing times were measured using an acid tracer technique. The results were applied to predicting trends in times required to obtain homogenous melt composition under varying conditions. A 2-dimensional mathematical model describing the liquid metal flow has been developed using the PHOENICS fluid-flow package. The physical model results were simulated and incorporated into the mathematical treatment and an improved design for vessel geometry is proposed. The effect of rounding the downleg entrance or installing a baffle between the legs is discussed.