Underground mines often rely on ore pass systems to ensure the transport of ore and waste. Consequently, it is important to ensure the smooth operation of such systems. Ore pass degradation that may require rehabilitation results in production delays and high operational costs. The occurrence of hang-ups within an ore pass also leads to disruption of ore production. There are important safety concerns when worker intervention is necessary to re-establish material flow in the ore pass. In order to facilitate the design of ore pass systems, mining operations often rely on past experience, or semi empirical guidelines. This paper describes recent efforts to establish a comprehensive database on current practices; encountered operational problems and solutions in ore pass design in Quebec underground mines.