Maximising margins in today's competitive international commodity markets demands superior productivity. This requires
more than selecting the best equipment. It requires continually improving the efficiency of production, commercial,
marketing and administrative processes under the control of solid modern management systems.
This paper introduces an integrated way of working that includes proven management systems for successfully changing
work practices and attitudes, developing managers and increasing accountability. It introduces a proven methodology for
systematically involving people in sustained true continuous improvement of processes for maximising productivity, safety
and revenue while minimising costs.