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Enabling Optimal Performance

PD Hours

Enabling Optimal Performance

PD Hours

Essential skills for managing teams and engaging contractors, including the unique requirements for leading local, remote and international teams


Quick facts

Duration Delivery Course Type Next Intake PD Hours Language
20 hours
5 weeks
100% online
Short course
Up to 20

Course overview

Help your sites and your people reach peak performance with critical skills for enabling safe and collaborative behaviours. From selecting the right people for the right role to ensuring productive arrangements with contractors and helping your people return home safely each day, gain actionable insights into helping your team be their best every day.

Spanning 5 weeks, this online course has been designed to help established and emerging leaders harness knowledge and practical application to enable their teams to support critical business goals while empowering their own career journey.


Course pricing

A discount of 10% is available for groups of 3 or more participants from the same organisation who enrol for the same course intake in a single booking. This discount will be automatically applied at checkout.
Price is inclusive of 10% GST
Associate membership and enrolment bundle
Price is inclusive of 10% GST
Price is inclusive of 10% GST
Group training
Have questions around group bookings?
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Earn digital credentials

Showcase your studies, validate your knowledge

Verify your new skills and knowledge with a digital badge that you can add to your LinkedIn profile, email signature, intranet, or any other online account.

Your badge links to a detailed outline of the course, showcasing and validating your new skills in a format that employers and colleagues can easily access and trust. You can also choose to download a personalised certificate.

This course was a pleasure for me to attend. I gained a lot from the diverse perspectives of the other trainees and the teacher. I enjoyed the recorded exercises and the flexibility to attend.

Muhammed Hussain Tajuddin

Senior Geologist & past participant of the Enabling Optimal Performance Short Course

"The course was very enriching and allowed me to improve a lot in managing people and processes that we have on a daily basis. Completing the Enabling Optimal Performance Short course made me reflect and learn about how to deal with people, processes and projects. The fact that there are many people with extensive experience in mining gives this course even greater relevance."

Danilo Lacerda

Drilling Project Manager & past participant of the Enabling Optimal Performance Short Course

Learning objectives

  • Examine ways to maximise the achievement of strategic goals through organisational design
  • Develop strategies to engage new hires and motivate employee talent
  • Identify contract engagement and execution practices that ensure successful contractor management
  • Recognise and leverage opportunities associated with cultural differences
  • Consider change and risk management strategies associated with setting up a remote operations centre
  • Examine people-centric approaches to site safety culture and emergency preparedness

Course structure

The five-week course is a collaborative, hands-on online learning experience, taking learners approximately 20 hours to complete. 

Course content includes:

  • A series of videos you can watch in your own time
  • Access to a live Q&A session (with replay available)
  • Additional resources and readings (case studies, articles)
  • Workplace activities and peer discussions
  • Group discussion forums
  • Learning activities in the form of short test questions

Please note, the live session will be recorded and available for participants who are unable to attend live.

Free template

Business case to attend

Getting approval to undertake a course can sometimes be a challenge. To assist you in putting together a compelling business case to your manager, we have prepared an email template. It’s easy to use – just copy, fill in the blanks and email to your manager.

Who should attend?

Mine Managers, Site Supervisors, and Operations Managers
Refresh your knowledge by exploring the latest approaches for improving performance of your team

Site Superintendents and aspiring site leaders
Gain the skills and knowledge to better support your team, and to help you step up to site management roles


Module 1

Organisations as systems

  1. Correlate systems theory and how it fits into management
  2. Implement organisation design principles for mining operations
  3. Discuss ways to select talent during a recruitment process to attain business advantage.
  4. Construct job descriptions with job design principals in mind
  5. Examine the role of manager in enabling performance

Module 2

Contractor management

  1. Explain the principles of tendering and estimation
  2. Explore a contract negotiations framework
  3. List the components of a contract
  4. Describe the role of contract(or) management systems
  5. Explore opportunities associated with collaborating with suppliers and consultants
  6. Investigate what most often leads to disputes between client and contractor 

Module 3

Managing overseas and remote projects

  1. Recognise opportunities associated with cultural differences 
  2. Identify enablers and barriers to remote work 
  3. Identify roles in which technology can be an enabler of remote projects 
  4. Enabling communication within remote teams 
  5. Recognise the additional risks of managing overseas projects 

Module 4

Safety and crisis management

  1. Explain the role of the manager in upholding legislative requirements
  2. Analyse the safety statistics on your site
  3. Scrutinise the maturity of your organisation’s safety culture
  4. Examine the human and organisational factors that can affect safety, and your role in communicating these positive human behaviours
  5. Evaluate the effectiveness of a site response framework

Course facilitators

All programs have been developed in consultation with leading organisations in the mining industry, subject matter experts and community leaders to ensure you gain the latest knowledge and develop relevant skills to accelerate your career.

Joanna Krzyzanowska

Principal Mining Consultant
MEC Mining
Joanna is a results focused and experienced mining professional with experience working across a broad range of commodities including diamonds, base metals and coal operations.

Her technical and operational background makes her incredibly qualified to project manage innovative mine solutions in both site based and in consultative roles.

She has leveraged these skills into project management and leadership roles with a focus on adding value, ensuring safe sustainable cash flow and growth through technical influence and strong relationships.

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